Payment Policy

Last updated MAY 04, 2026

PAYMENT GATEWAY — HDFC Smart Gateway

1 Payment Processing

All transactions on this website are processed through HDFC Smart Gateway, a secure and RBI-compliant
payment gateway. The aalkemy does not store any payment or card information on its servers.

2 Supported Payment Methods

The following payment methods are supported via HDFC Smart Gateway:

  • Credit Cards (Visa, Mastercard, Amex, RuPay)
  • Debit Cards
  • Net Banking
  • UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)
  • HDFC Smart Gateway Wallets and other supported digital wallets

3 Payment Security

  • All transactions are encrypted using SSL/TLS technology.
  • HDFC Smart Gateway is PCI-DSS Level 1 compliant, ensuring the highest standards of payment
    security.
  • In the event of a failed transaction where the amount has been debited, it will be
    automatically refunded to the source account within 5–7 business days as per
    HDFC Smart Gateway’s policy.

4 Payment Disputes

  • For any payment-related disputes or failed transaction queries, customers may contact
    Razorpay’s support directly or raise a complaint through the website.
  • The aalkemy will cooperate fully with Razorpay in resolving any legitimate payment
    disputes.

Contact Us

For any payment-related queries, please contact:

Email: info@aalkemy.com
Website: https://aalkemy.com

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