Effective Date: 01-05-2026
Welcome to Aalkemy, We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aalkemy.com.
1. Information We Collect
We may collect the following types of personal information:
a. Personal Information
- Full Name
- Billing and Shipping Address
- Email Address
- Phone Number
b. Order Information
- Products purchased
- Order history
- Transaction details
c. Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders
- To deliver products and services
- To communicate order updates and customer support
- To improve our website and user experience
- To comply with legal obligations
3. Payment Information
All payment transactions are securely processed through HDFC BANK Smart Gateway
We do not store or process your payment details, including credit/debit card numbers or banking information. These details are handled directly by the payment gateway in accordance with their security standards.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information.
We may share your data only with:
- Trusted third-party service providers (shipping, logistics, payment processing)
- Legal authorities if required by law
All third parties are obligated to keep your information secure and confidential.
5. Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance user experience
- Remember preferences
- Analyze website traffic
You can disable cookies through your browser settings, but some features of the website may not function properly.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse, or disclosure.
However, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
To exercise these rights, please contact us.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Email: info@aalkemy.com
Website: https://aalkemy.com/